Reviews

“I was so pleased with my wife’s care while she was at Merry Heart. All the staff was absolutely excellent but I would like to especially point out Marie the CNA, she is so compassionate, caring, loving to the point that we felt like part of her family – Daniela the Nurse, she is so compassionate, loving, caring, sympathetic and just truly special – Melissa the Concierge, she is the 1st  and last impression of Merry Heart and she does it so well. She is very special and truly makes you feel comfortable and welcome. I would recommend Merry Heart to anyone. Definitely a 5-star rating and a 10 on a scale from 1 to 10.” 

- Frank from Lake Hopatcong, NJ 05/09/23 

"Your whole department has been extremely outstanding and helpful during an extremely difficult time for me. You are all so kind, caring, and dedicated. Thank you for all the amazing work you do."

- Krystyna Popovitch, 3/29/2023

 "Where do I begin? How can I express the love I have for not only Merry Heart but Jennifer and Alex and the entire staff!  In July my 91 year old mother came to live with me. I had no idea what it would be like to take care of an elderly parent. To be honest it’s a nightmare! I had a cheer event my 15 year old daughter is in every February and a competition I’ve never missed nor would I ever.  Realizing I couldn’t leave my mom yet wouldn’t compromise my daughter I needed respite care for my mom. I called many assisted living places… to no evail no one would help. Then someone recommended Merry Heart. God answered my prayers! He sent the angels who are at Merry Heart. From Alex answering the phone hearing how desperate I was and making sure she got me help to Jennifer in admissions who reassured me she won’t let me down and they will find a place for my mom while I’m away… THEY DID IT!!!!  I can not tell you how amazing this facility is. They made me feel like family. They truly cared! They came through. The place is spotless. So clean. They have so many events for the residents plus Mass on Sunday. I was very nervous bringing my mom there. When I picked her up she was happy. She said everyone came to say goodbye to her when she was leaving. The staff took care of her and cared. Food was fantastic! My mom said she has no problem going back.  My daughter came with me to get my mom and she said… wow!!! I never expected it to look like this! Can I stay here for a weekend??  But most of all I can’t say enough about the staff. You have to wonder where you put your loved ones. It’s scary not knowing who is taking care of them. Please trust me on this… if there’s any place to put your loved one it’s Merry Heart! From the staff to the cleanliness to the amazing rooms to the food and entertainment THIS is where everyone should feel comfortable putting their loved ones. They also have adult daycare… I will be using that!  Jennifer has promised there’s always a place for my mom even if it’s that I just need a break. Guess what.. next plan is April! Thank you Merry Heart… God sent me an Angel and it’s Merry Heart so amazing!" 

- Claudine Salayko, 3/3/2023

“I stayed at Merry Heart for a couple of weeks in the beginning of February 2023. The staff was excellent. The care I received was excellent, especially from Patricia an aide on the 2nd floor, she took really good care of me. I would recommend Merry Heart to family and friends.”

- Kay from Succasunna, NJ 2/21/2023

"From the moment I was transferred here for rehab after my back surgery, the staff was right on top of things.
From the aids that helped me clean up and dress to the nursing staff and PT's there is not one thing I would change.  They are caring and supportive which helped get me home.
Mrs. B you should be incredibly proud of your staff. They all take a lot of pride in their care of your patients.
Thank you for changing a bad situation into a very bright future for me."

- Debbie Reynolds, NJ 2/21/2023

“Everything was good, and I had absolutely no problems at all. The care I received was excellent and the staff was excellent. I would highly recommend Merry Heart to family and friends.”

- Jodi, from Dover, NJ 2/9/23

“I would recommend Merry Heart to family and friends in a heartbeat. The care I received, and staff were excellent.”

- Ruth, from Randolph 1/10/23

“I received excellent care from all 2ndfloor staff but want to recognize the PT staff. They are the best! All the Therapists are great, and they pushed me when I needed it. I would also like to point out Patricia the Aide from the 2nd floor. Patricia went above and beyond her call of duty for me to feel comfortable and I really appreciated that. All staff are happy, enjoy their jobs and seem like one big family. I would recommend Merry Heart to all my family and friends.”

- Denise, from Landing 12/01/22

"My husband recently convalesced at Merry Heart throughout the entire month of October of this year. Truthfully, we couldn't have hoped or prayed for a better facility to treat him during his recuperation and I have to say that they manage this establishment like a 5-star hotel! From the moment your loved-one is admitted to the time they are discharged, their staff is with you every step of the way, during what can apparently be a very scary and overwhelming time.  Moreover, their social-workers Anita and Shirly vigorously advocated on my husband's behalf with our insurance company (when additional physical therapy was warranted), which significantly helped in my husbands recovery.  I can absolutely tell anyone looking for a quality standard of care for a beloved family member, to look no further than Merry Heart. Accordingly, our family also wishes to extend a well-deserved debt of gratitude to the following individuals: Melissa (Front-Desk Concierge), Jenny S. (Nurse's Assistant/ Second Floor) and Cyril (Head Therapist) who collectively went above and beyond in assisting with my husband's healing. We realize that they would probably say that they were only doing their jobs; however, these employees are certainly worthy of recognition and hopefully a well-earned increment in wages as they are undoubtedly your shining stars!"

 - Sherri , 11/16/2022

“From the moment you walk in the door, Merry Heart makes you feel like family. Always nice greetings from Concierge when you walk in and leave. Staff took excellent care of my husband. They were very attentive to all his needs and paid attention to detail. I am extremely grateful to Anita (Social Worker) and Shirly (Admissions Coordinator) for helping us out with our insurance issues. I am also very grateful to Jenny (Nursing Assistant) on the 2nd floor. Jenny paid extra attention to my husband and did everything for him. We would recommend Merry Heart to anyone.”

- Sherri from Lake Hopatcong 11/9/2022

“Mom received excellent care while at Merry Heart. The concierge and second floor staff are wonderful. Everything ran smoothly with Mom’s discharge. I would recommend Merry Heart to anyone.”

- Jackie from Succasunna 10/25/2022

“Thrilled to have the opportunity to come back to Merry Heart, was here before in 2020. Staff was excellent and always there for me when I needed them. Food was excellent. The birthday party I attended is something I will never forget; I had so much fun. I love nurse Beverly and The Director of Nursing Jennifer. I felt like a part of a family at Merry Heart. Merry Heart’s staff brought out the best in me. I would recommend Merry Heart to anyone, everything was wonderful.”

- Marilyn from Budd Lake 10/04/2022

“Merry Heart’s Therapy Department is phenomenal, wish there was Outpatient Therapy, everyone in the Therapy Department is loving and caring, would recommend to anyone.”

- Donna from Budd Lake 9/20/22  

"I would like to thank everyone who helped me during my stay at Merry Heart from June 25- July 1 and again from July 3-15. Their care and kindness helped make a difficult situation more bearable. I’d especially like to thank Jenny Streisand (3-22) and Isabel (7-3) for their most patient and kind care. I’d also like to thank Lotus and Brittany in Rehab for pushing me."

- Roberta from Long Valley, 8/18/2022

"Staff was great! Everything ran smoothly. I liked the way my father was treated. Highly satisfied overall."

- Marybeth from Newton, 6/2/2022

“Everybody was really excellent and kind! They did whatever I want and It’s nice and I am happy to be there!”

- Barbara from Hopatcong, 11/18/2021

"The food is above and beyond 10! If 5 is the excellent! The whole facility service is incomparable for where I am right now. Staff is excellent! Care is excellent!"

- Susan from Randolph, 11/17/2021

"I spent six weeks at Merry Heart and I’d rate it somewhere between great and marvelous. They were attentive and the food was very good!"

- Matthew from Mt. Arlington, NJ, 03/25/2021

“I can’t tell you how impressed I was with the care of my father at Merry Heart. The nurses and the communication were outstanding. I absolutely recommend this facility to anyone and would give it 10 stars if I could! “

- Robbyn from Oak Ridge, NJ, 03/15/2021

“This has been a hard process, especially since we couldn’t go there to visit but everyone has been so helpful and courteous. I asked a lot of questions and it gave us peace of mind knowing he was well taken care of. I can’t say enough about all of you!”

- Marie from Rockaway, NJ, 03/15/2021  

"Merry Heart gave my husband excellent care. My mother-in-law was there years ago and I appreciated the care she got then. I would recommend Merry Heart to anyone. ”

- Sandy from Wharton, NJ, 03/03/2021

“I had my mother moved from another facility, because poor care and I was very happy with the care my mother received at Merry Heart. 

Anita, the social worker, the nurses and rehab did a wonderful job of keeping me informed. Because of visiting restrictions I was concerned she would feel abandoned but she said that they treated her great!”

- Antonia from Netcong, NJ, 02/09/2021

"Merry Heart took excellent care of my wife. With the virus going on I couldn’t go to her room but the outdoor visits were very convenient. I give them 5 stars! ” 

- Anthony from Hapatcong, NJ, 10/27/2020 

“The care my mother received at Merry Heart was excellent. They kept in constant contact with me and was the first rehab facility that did that.”

- Steven from Wharton, NJ, 10/23/2020  

“The care was excellent. They are very good people. I definitely give Merry Heart 5 stars!” 

- James from Jefferson, NJ, 10/21/2020

"Merry Heart took really good care of my wife. When allowed, I visited her every day at the outdoor visits. I give Merry Heart 5 stars!”

- Ron from Succasunna, NJ, 10/15/2020

“The people were super! They were wonderful, nice, caring and even funny sometimes. The care was excellent!”

- Shirley from Ledgewood, NJ, 10/14/2020  

“Merry Heart was great. I don’t have any complaints. I liked that whenever I called they made sure that I could speak with my mom and the outdoor visits were very good too.” 

- Margie from Franklin, NJ, 10/14/2020

“Everyone at Merry Heart was excellent, no matter what their position. They are the nicest, most considerate people. I’ve never been treated with such courtesy and care. I came home well prepared.” 

- Mary Ellen from Washington, NJ, 10/13/2020

 “During my mother’s stay at Merry Heart for rehab I think you guys did a fantastic job, considering everything that’s going on. I can’t say enough!”

- Becky from Byron, NJ, 10/06/2020 

“Merry Heart took very good care of my mother so I didn’t have to worry and the discharge went very smoothly.”

- Kathy from Stanhope, NJ, 9/2020 

“I think Merry Heart is one of the best!”

-Joann from Hopatcong, NJ, 9/2020 

 "I got very good care at Merry Heart on all three shifts. The aids never stopped working and were always very nice, courteous and they came whenever I called. Kudos to the chef. The food was excellent! Physical therapy taught me everything I need to get home and the nurses did a great job taking care of me."

- Maureen from Hopatcong, NJ, 8/2020  

"I had a fantastic three weeks at Merry Heart. The nurses and aides, all of them were just beyond. And the food was very good too! Ryan, my therapist, was a doll and I loved Virgilio."

- Marilyn form Budd Lake, NJ, 8/2020

  “At Merry Heart there is a family atmosphere. Everyone is caring and understanding.”

-  Joanne from Long Valley, 6/2020

 "Merry Heart does a great job of looking after the elderly. They've taken great care of my Aunt. The residents are kept clean, well-fed, and treated nicely. The facility is clean and has a good atmosphere. The staff is kind to guests as well and often goes out of their way to treat residents like family and provide emotional support. The environment facilitates a positive outlook for residents, and they're quick to contact family when needed. Holidays and birthdays are celebrated just like people expect." 

-   James O'Brien, 3/2020

 Home Away From Home

"My first impression, How beautiful and clean this place is. Registration was easy. We've been on each floor one time or another the staff is excellent, friendly, helpful and understanding, I asked for help for my husband and in the matter of minutes help came. I recommend Merry Heart to any one that has a loved one that needs care.."

-  Celeste, 5 Star Review from Senior Advisor, 4/2019